Reviewers write the most about Gamestop Customer Care and give it 1.7 stars out of 5. The item was in my cart, and required a credit app to he processed. I paid about $320 with $5.99 shipping. Anyway, 7 days passes and I check my bank account and there the purchase price refunded in my account but where's the shipping cost? I wasn't even offered for them to ship the item to me. Review #2187907 is a subjective opinion of poster. So, I went into gamestop a month ago to trade in my xbox 360 towards an xbox one. Thanks Mr. Jon, I had just tried to bring up the website and it says im blocked. © 2020 Trustpilot, Inc. All rights reserved. Thank You for Your Reply! Unless it was built with the purpose of making it difficult to return a game intentionally. I would give 0 stars if I could. ", "Forget GameStop! I am sorry for the inconvenience this may have caused you, but I'm glad you reached me so I can take care of your concerns right away. Customer Service could not care less, so long as the company screwed someone out of any amount of money. Boutta spill some beans from what I learned working there.-Job is easy as hell after a few weeks, if you are planning to work for a call center and it happens to have Gamestop, apply for it because it's easy and funny. I felt good because I was 8th in line. I could have gotten free shipping but I wanted it as soon as possible. Comment the review as Gamestop verified representative. i already knew what it was just wanted to see if they give me accurate information, she responded "no we don't take back games sry" and thats it...im like "Really?" RE: Cloudflare Ray ID: 5d3e9d517fef03f0 I’m not able to go on GameStop.com This will be my only attempt at communicating with someone from GameStop. Blocked that too. Bad attitude and horrible company NEVER AGAIN will I go there. Luckily I had a feeling that this was going to happen again with gamestop so I went online all day just to get a pre order through Walmart in which that's where I will be getting games from and anything else I need from this point on. But they cancelled the EA sports active 2 without sending me a notification. I preordered a game that had instant bonuses. Call #3) Now morning; I call right as the customer service line opens, and speak to another representative. Do you have something to say about Gamestop? However, I ordered late Friday evening and they do not process orders on the weekend. What a great way to do business!! The algorithm is subject to change in future. +353 (0)76 680 5877; Our customer service phone line is open from 08:00 to 16:00 Monday to Friday. the next morning i was cleaning my room and found my receipt for my batman reservation and went back to the gamestop with it and showed the same employee who gave me back my money it. September 25th, 2020. I proposed that I could go to a local Gamestop and inform them of this deal so that I could receive the game there, which the online customer service agreed with and assured that the local Gamestop would honor this deal. All rights reserved. The tracking information stopped after 24 hours. Review #2190146 is a subjective opinion of poster. Shop GameStop, the world’s largest retail gaming destination for Xbox One X, PlayStation 4 and Nintendo Switch games, systems, consoles and accessories. Online Order Enquiry. Review #2173751 is a subjective opinion of poster. I've had this same experience. I didn’t swear or anything just simply told the others about what I went through and how bad customer service was. The guy at Gamestop made it sound like it would be no problem, but its anything but that. Just you being ignorant of how it all works. Verified Reviewer . Faulty equipment and no warranty paperwork. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All We are processing your message. Throughout the week they've been sending varying charge amounts to my card. This was in June. Their customer support phone number doesn't even work and don't bother writing a contact form because they won't answer. Maybe next time put in a preorder and put the $50 down on it to secure that you will get a copy on the first run. I added a PC game as a filler so that I could apply a coupon (like $20 off $50). What happened? So now I have unwanted credit for this service, and a ding on my credit report. You will be automatically registered on our site. Rights Reserved, You Are About to Contact PissedConsumer.com. Best Regards, Most commonly, consumers tend to contact Gamestop to ask questions about: Product/ Service, Shipping and Delivery, Request for Information. Rights Reserved, You Are About to Contact PissedConsumer.com. They SUCK! Sold Broken Controller, No Response 4 Months On. Pretty straight forward series of people who just do not care about their customer base. I was excited! Full refund. I was told guaranteed delivery would be within 4 business days. I had this same experience. Here we go again another co. using misleading practices to lure people on black friday; the week before black friday i went to “gamestop” here in tampa, fl to check prices on refurbished ipods, they had 2. one 16 gbts for $270 and a 32 gbts for $290, i waited for black friday to take advantage of 25% off, and to my sorprise, the 16 gbts was $314 and the 32 gbts was $364.They were the same units i saw the week before. Review #2180262 is a subjective opinion of poster. A replacement request has been issued for your order #[protected] on01/12/2016. My order number is 1100000016662376 William rivera 818-397-3707. I have read and agree to the Pissed Consumer. The two ladies description was ...one was tall and manly looking caucasian..other was short to medium height hispanic. Sir!! My wife and daughter went in the Lewis burg TN game stop, asked pre-order the digital copy of the Ps5 and was told they were sold out. I ordered a xbox 360 game. I didn't receive an apology or any offer for help in making the situation right. I hope this co. gets what they deserve for using this misleading practices. 3- a reserve for watch dogs with $5 on it (the gamestop person told me the $8 i placed the first time disappeared and i had to put money on it again...) this isnt really a gamestop fault. GameStop has horrible customer service and a very poorly developed website.
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