Ordered a whole interior and when it came after a few months the seat covers did not even come close to fitting.They told me that in 2 weeks I would have them back. I complained about the inconvenience so he canceled my order. i had order a pricy set of front coil spring for my 1937 Buick 40 at the cost of $220+ shipping, first they were several weeks late then when I did receive them they were far from what I would consider a quality product. Make sure to include Brought to you by addresses. I build cars for celebrities like Jay Leno, Ralph Lauren and others. we will add your comments as soon as possible. Business Response: I received a phone call updating the status of my order on 8/4 and the carpet arrived on 8/8. Had my bank call them to confirm and spoke to hot head Dan. Recently purchased brake system components for a 1939 Pontiac. All rights reserved (About Us). NEVER AGAIN !! Now my 56 Buick sits lower in the ass end than before. ( Can not be combined with other offers). I called them and talked to someone in their customer service department. Throughout the years, we have implemented systems to reduce errors and speed up our shipping times. And if you had a pleasant experience with us, please feel free to post it up and share it with the thousands of other enthusiasts who visit this page! I am in the service industry and would not have a job if I treated great customers like you do. We apologize for the error in processing the $173.30 refund. Kanter Auto Parts Good? Mr. [redacted] Has a justified Complaint. Save the headache and dont buy from them. a review of this vendor, please fill out our form and Please submit any corrections or missing details you may have. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the Review: I ordered a master weatherstripping kit from kanter auto parts in may of 2015 it is currently august 2015. Specializing in suspension, brake and engine parts. ?I took the same box and put in two motor mounts weighing more than than what you sent to me and sent it to California for less than $9.00. Your response will be removed from the review – this cannot be undone. He told me ," no I'll call you " . Stars? Enthusiasts like you are the reason that we are in this business. Kanter has always been great for me! They repackaged them under a different name and refused to take them back.Most of these comments about Kanter having poor service are correct. thanks to Dan i am back to doing business with kanter. seems like inside work friendships pay off for some, I have been working at Kanter Auto Products full-time for less than a year. I`m ready to cancel the order soon. I told him forget I'm going to drive there to pick up what I need .. In the case of incorrectly supplied parts, there is no time limit we have exchanged parts purchased over 15 years prior. To top it off, the phone rings a MILLION times before anyone picks up, and when you finally get a person, they are rude, not forthcoming with important information, and are generally tempermental. They have to look for the invoice. I would like to continue our relationship but it appears they do not really care about customer service or satisfaction when they do not return phone calls and it takes them nearly two weeks to correct an error they generated.Desired Settlement: Refund $173.30 on debit card facebook. The company has a future if they focus on change. This will replace the current featured review for targeted profile. This is the first problem and first complaint. I have also recieved parts that I had to send back because it was the wrong part. I'd like to see part numbers and compression ratios listed in the discription of their pistons.
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