We would like to speak with you further about your visit so that we may work towards a resolution. Dealers, sign in to see your Dealer Panel. We arrived at the dealership, we saw the notice on the front door stating 'masks were required to enter.We put our masks on to only find the employees were not wearing them, only a handful. His product knowledge was excellent, his kindness and integrity unparalleled (did I just say integrity and salesman in the same sentence) . Carlos took the time to get to know me and what I was looking for in a car, when he brought me out to see my car I knew it was the one. He told me he could provide me with a loner in the meantime. I salute the management for their terrific training program.Everyone that we dealt with were very friendly and helpful. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months Carlos asked me to take a chance with him and that eh would do everything in his abilities to get me adn my children into a much needed bigger vehicle. He hit every expectation and wish on my list for a new car. Overall Experience Here are some helpful search tips: Search by a part name. We left with the car we wanted. Later that evening Jorge called me to tell me that the car would not be ready till the following day (8/11). Over messages I learned the vehicle was damaged in transit, but they believed it to only be the rear bumper, and the dealership received $1570 to repair it.
Devon greeted us, very nice man and took us to his desk , where the Used Car Director Jordan Courtney came over. Airpark Chrysler Jeep Dodge RAM responded. We value transparent communication and want to discuss this further with you, please contact Glen Drobney, General Manager at 833-718-0491.
7801 East Frank Lloyd Wright Boulevard It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. The best dealer ship I have ever shopped at. The sales rep, in tears, explained that she was told it was her responsibility. I can say it wasn't the most pleasurable experience. Very friendly people and made us feel welcome. Definitely makes me regret my purchase which is sad because I enjoy my car, but the car is not worth the terrible service. Come Wednesday (8/12) morning I called the service department and was told, by Jorge again, that my car would not be ready till Thursday (8/13) due to the parts taking longer than normal to come in. If you want non stop sales calls from this place, stop by and give your number. Without acknowledging what I said I got the following straight forward and rude response "YOU WILL BE CHARGED ANY EXTRA DAYS AFTER TODAY $35 PER DAY. He did absolutely everything right. Your positive review is what we are always striving for! Remove information such as make, year or model. Scottsdale, AZ This was our 2nd purchase at Air Park and we were very pleased. Please contact Glen Drobney, General Manager at 833-718-0491. I would advise anyone looking to buy a car to make sure you stop there first. Data by RevolutionParts.
I also should not have to be charged for any additional days for the loner car even though I have been the one putting in all the effort to communicate. Please contact Glen Drobney, General Manager at 833-718-0491. It is discouraging to hear that you had anything less than a stellar experience. And no 90 day free Sirius, no dealership used car warranty, no 90 day OnStar, nothing except extras you have to pay for, except possibly getting Covid!Donna, we appreciate you taking the time to let us know about your experience. However, what is in Jorge's control is the communication. If I could give 0 stars I would. Upon returning home, 25 minutes after leaving the dealership I noted the ripples in the body panel around the fuel filler. The second surprise was the finance guy, Mo, my past experience in this department is they end up treating you like crap because you didn't buy what they were selling. We are disappointed that you are not satisfied with your experience at our dealership. Furthermore she continued to push me to come in during this pandemic. She offered to provide us touchup paint. After many back and forths, we decided this was the car for us, without seeing it. Still not happy with the extras, we went ahead and signed. We actually walked away feeling like we got a great deal. We had a wonderful experience at this car dealer! First of all our salesman Drew was fantastic. I'm 99.9% sure he would not of said that to me. And spraying something on the interior, which we have never heard of that, and spraying something on the paint? The vehicle was pulled up and we looked around, inside and under the Jeep. I immediately snapped photos and sent them to our sales rep. She stated she showed them to her management team but there was nothing they could do. No results found for " cd player, radio, electronics, cell phone ".Here are some helpful search tips: Search by a part name. Their lack of interest to remedy this situation is why I am leaving the reviews I have.
I called him again on Saturday morning (8/15) before going to work with more than enough time to pick up my car and make it to work on time and got no answer. Dodge: Caravan, Grand Caravan; $177.00 . Friday afternoon I received a voicemail from Jorge stating my car was ready. Before receiving a call from Carlos at Airpark Chrysler Jeep Dodge was turned away from multiple dealerships throughout the Valley because of my credit score, negative equity and trade in value of my current vehicle. Remove information such as make, year or model.
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